Refund and Return Policy

Effective Date: [01/12/2024]

Our goal at ignitemart.store is to make sure that our customers are happy. Please see below for our return and refund policy.

1. Eligibility for Returns

• Within 30 days of delivery, returns are permitted.
• Unused, original packing, and proof of purchase are required for all items.

2. Non-Returnable Items

• Clearance items.
• Intimate apparel.

3. Refund Process

• After the return is received, refunds are sent to the original payment method within 5–10 business days.
• The cost of shipping is not refundable.

4. How to Initiate a Return

• Please provide your order number and the reason for the return to support@ignitemart.store
• We will give you instructions on how to return items.

5. Contact Information

If you have any questions about these Terms of Service, you can contact us at:

• Email: support@ignitemart.store
• Phone: +1 (501) 991-4451
• Address: 7761-B WEST US HIGHWAY 192 KISSIMMEE, FL 34747